Privacy Policy

Introduction

Welcome to Ceylon Tea Resort. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our resort or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Make a reservation or booking
• Register for an account on our website
• Subscribe to our newsletter
• Contact us with inquiries
• Participate in surveys or promotions

The personal information we collect may include: name, email address, phone number, postal address, payment information, and any other information you choose to provide.

How We Use Your Information

We use your personal information for the following purposes:

• To process your bookings and reservations
• To provide and improve our services
• To communicate with you about your stay
• To send you marketing communications (with your consent)
• To respond to your inquiries and support requests
• To comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential and use it only for the purposes we specify.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to object to processing of your data
• The right to data portability

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: